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A partner​

And your solution!

So you can focus more on the growth of your Business!

Leadership Team

Shan Parrocho

CEO | Owner

Director of Operations for Medical ​Virtual Assistants

Yan Cayas CePL

Legal Counsel

Director of Operations for Legal ​Virtual Assistants

Staff

Antonnete Dacles

General Manager

HIPAA CERTIFIED

12 years of Business Process Professional

(Call center & Remote Staffing)

Graduate of Bachelor of Science in Information ​Technology


4 years helping a team of Virtual Medical Staff


Gwen Cabanying

Head of Training

HIPAA CERTIFIED

5 years of Business Process Professional

(Call center & Remote Staffing)

Graduate of Bachelor of Education Major in ​English and Social Studies

Kimberly Tan

Senior Virtual Assitant

HIPAA CERTIFIED

9 years of Business Process Professional

(Call center & Remote Staffing)

Graduate of Bachelor of Science in Business ​Administration major in Marketing.

Time-wasting is an epidemic. ​We're here to cure it.

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Too many ​Administrative tasks?

We can take over your ​client/customer-facing ​tasks and your back office ​tasks.

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Schedules all over

the place?

Our team are experts in ​customer service ensuring ​schedules, and ​appointments are ​managed

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Not enough time for ​things that matter?

With us on the team, you ​can focus more on how to ​grow your business, our ​team are experts on handl​ing the res​t.

FOCUS on ​your ​BUSINESS

Let us do

the rest!

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Services

Our Team is dedicated to their assigned task, you just need to focus on how to have more ​Clients and not worry about the time-consuming tasks in the back-end.

Medical Virtual ​Assistant

Legal Virtual ​Assistant

General Virtual ​Assistant

Medical Equipment and Alarm Clock on White Background Copy Space

Medical ​Virtual ​Assistant

Scheduling

Prior Authorization

Faxes

New Patient Intake

Insurance Verification

Phone ​Operators

Eligibility and Benefits ​Checking

Superbill ​Entry

Dental Insurance Verification

Legal Virtual Assistant

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Law
  • Personal Injury Article Writing
  • Personal Injury Liens Process
  • Draft contracts
  • Invoicing and billing
  • Evidence Gathering
  • Assist in pre-trial preparations
  • Organize Matter in Clio
  • Legal Research and Analysis
  • Invoicing and billing
  • Scheduling appointments
  • Administrative Support
  • Manage Case files
  • Respond to inquiries
  • Manage your calendar
  • Phone Operator


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Ge​neral VA

Ph​one Operator

Bookkeeping and ​Accounting

Social Media ​Manage​ment

Administrative ​Tasks

Pe​rsonal Assistant

Real State Agent ​Sup​port

Shan Parrocho BSN

CEO | Owner

Director of Operations for ​Medical Virtual Assistants

HIPAA Certified

Degree Holder in Nursing

With over 15 years of experience in the BPO industry and a strong background as a Virtual ​Assistant, I started my career in 2009, specializing in the medical field. I began as a ​Medical Virtual Staff, handling everything from phone operations and prior authorizations ​to billing and back-office tasks.


As a Nursing degree holder, I’ve always had a passion for helping healthcare providers ​streamline their operations. With my leadership experience, I’ve built and trained a team of ​like-minded professionals, which led me to create 4RStaff—a solution designed for ​business owners and healthcare providers (doctors, medical practice owners) seeking ​reliable virtual support.


As an Operations and Project Manager, my strong time management and organizational ​skills have enabled me to consistently meet deadlines and deliver high-quality work. My ​team shares this dedication to excellence, ensuring that your business runs smoothly.


With 4RStaff by your side, you can confidently delegate your administrative tasks and ​focus on what really matters—growing your business. Whether you’re in the office or on ​vacation, we’ve got you covered!


Yan Cayas CePL

Legal Counsel

Director of Operations for Legal ​Virtual Assistants

Certified Para Legal (USA)

As a law student with a passion for the intricacies of the legal world, I offer my expertise to ​assist you with your legal needs. Whether it’s conducting in-depth research, drafting contracts, ​or even just providing some friendly advice, I’ve got you covered. Think of me as your trusty ​sidekick in the legal arena, ready to tackle any challenge that comes our way. Let’s work ​together to make the law a little less daunting and a lot more manageable! The life of a law ​student is a unique and challenging journey filled with rigorous academics, practical ​experiences, and personal growth.


I am skilled in SEO, SMM, advertising, content marketing, and data analysis, with a strong focus ​on delivering measurable results, optimizing performance, and achieving business objectives. I ​am passionate about staying updated on the latest industry trends, technologies, and best ​practices to innovate and adapt to the evolving digital landscape.


In addition to my technical skills and expertise, I am committed to providing exceptional ​customer service, building strong relationships, and collaborating with cross-functional teams ​to achieve common goals and drive success. I am highly motivated, proactive, and resourceful, ​with a strong work ethic and a passion for helping businesses succeed and grow in today’s ​competitive and dynamic digital environment.


Contact Us

(Click here)

Discovery Call

Office | ​Mailing Address

14​1 5th St. Catbalogan City, Samar, Philippines

Email Address

admin@4rstaff.com​

Phone Number

+63 945 441 5288 (WhatsApp)

+1 945 303 4477 (USA)